Frequently asked questions
Questions, answered
Straight answers to the things people ask us most about solar, batteries and electrical work in the Northern Rivers.
What areas do you cover?
We are based in Casino and cover the Northern Rivers and Northern NSW, through Lismore out to the coast at Ballina, down the Clarence Valley to Grafton, and inland to Woodenbong, Drake, Tenterfield and Glen Innes. If you are nearby and not sure, give us a call and we will let you know.
Do you install batteries and off-grid systems, or just rooftop solar?
All of it. As well as residential rooftop solar we design and install battery storage and full off-grid systems, so we can put together the right setup whether you want to cut your bills, add backup power, or run independently of the grid.
What brands do you install?
We stick to quality gear we are happy to stand behind, including SolarEdge, Sungrow, GoodWe, Sigenergy and ESY Sunhome. We will explain why we would use one over another for your property rather than just fitting whatever is cheapest that week.
Can you service or repair a system another company installed?
Yes. Our solar service covers repairs, fault-finding and health checks on existing systems, including ones we did not install ourselves. If your solar has stopped performing or you are not sure it is working properly, we can take a look.
Are you licensed and accredited?
Yes. Nathan holds a NSW Electrical Contractor Licence (401775C) and is an accredited solar, battery and off-grid installer (SAA accreditation S5120117). The same licensed team designs, installs and signs off your system.
How much does a solar or battery system cost?
It depends on your roof, your power usage and what you want the system to do, so there is no honest one-size answer. We will look at your place, talk through the options and give you a clear, free quote with no pressure to go ahead.
Can you help with rebates and paperwork?
Yes. We will walk you through the rebates and incentives you may be eligible for and handle the small-scale technology certificate paperwork as part of the install, so you are not left to sort it out yourself.
Do you do general electrical work as well as solar?
We do. Alongside solar and batteries we handle switchboard upgrades, EV charger installs, LED lighting, general electrical work and emergency callouts across the Northern Rivers.